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General Information
--All of the goods on www.nikepuma.com we offer only high quality to you with box, card, extra laces,etc..
--All of the goods on www.nikepuma.com are brand new in their original packing unless otherwise noted.
--All prices listed including shipping cost.All prices on our website are small order only, If you order more than 1000/pairs, please contact us by email:nikepuma-1@hotmail.com.
--You will recieve a order conformation after we recieve your payment to your email. We can provide a tracking number the same day.
--All clothing and shoes run true to size.
--All goods must be paid in full before anything is ship.
Return/Exchange
--We only offer store credits on clothing and shoes that are brand new and in the condition that we sent them to you.
--Some unexceptable reasons for exchange are: I don't want the clothing and shoes anymore, I ordered the wrong size or color, colors of clothing or shoes are darker or lighter thanpictured,clothing or shoes do not fit.
--Acceptable Reasons for exchange: Wrong goods or size sent, factory defect on goods,mistake on www.nikepuma.com part.
--The buyer is responsible for ALL shipping charges back to us.If you do not ship it back to us for inspection, we cannot offer you credit and an exchange.
--Customers must fill out our Return/Exchange form within 5 days of recieving shoes to get an exchange on the shoes.
--If your goods are accepted for exchange we will notify you with instructions on how to mail it back to us.
Shipping & Delivery
--If you pay additonal 15% guarantee fee,we can assure delivery safe! If package(s) lost,we assure refund or return as free!!!
--All Items are ship from China. The shipping courer we use depends on where you are located.
--You will recieve a tracking number from us,by which you can go to the shipping couriers site and track the package(s)
--Normally, shipping will take around 5 -7 working days once the order had been confirmed.
--We are not responsible for delivery delays due to weather, insufficient address info, holidays, or carrier complications.
--Occasional delay in processing time or Cancellation of order may occur when an item purchased is on backorder or out of stock.
--All packages must be signed for. If no one is home to recieve your package, then it will be held until you are able to sign for the package.
--In some instances (not all), there will be a customs charge applied to your package. Buyer is responsible for all customs charges (duty and tax) applied to your package.
--We shipped mainly to U.S.A,Western Europe,Australia,New Zealand,South America,Asia,if you are out of the area stated, please contact us to confirm if the shipping is available for your country
Thank you.
www.nikepuma.com
