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Here are some of the questions that customers frequently ask. Please read the following before emailing us, it usually answers all questions.
How do I place an order?
Method 1:Register or following the cart,then fill the detail of your name ,email and address etc.finally press the submit button, all the detail of your purchase information will be automatically sent to us, Then you pay the money,and we delivery the shoes or apparel to you..
Method2:Fill and send the order detail to our email: nikepuma-1@hotmail.com.
we will contact you as soon as possible.
1. How can I get information after I have paid for the goods ?
We will e-mail the tracking number of the express company to you as soon as we receive the tracking number.
2. When and how can I check on my order status?
Normaly, after 3days you can trace your package(s).
3. How do I contact you if I have a question?
We prefer to be contacted by email(see contact us) or via MSN.
4. How long will it take to receive my goods?
It usually, on average, takes 4-6 business days to receive your order. Sometimes the goods are delivered faster. Please note that business days do not include holidays or weekends.
5. Do you ship to International locations (any country other than USA and Europe)?
Yes. We currently ship to many international locations.
6. Can you reserve a product for me until I can pay for it?
Yes of course, the only thing you have to do is to confirm it by e-mail and we will keep them for you for one week. However, after one week, if we haven't received your payment, we will sell it further to someone else.
7. Do the shoes come with a box?
All the products are of AAA class quality and in original packing with retro cards.
